Greater Cleveland's Trusted Plumber

Basement flooding

Whether it’s a failed sump pump, a sewer backup or a burst pipe, Northeast Plumbing & Mechanical finds what’s flooding your basement and fixes it, so it doesn’t happen again.

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4.9★ Google Rating

Repair, Replacement & Full Repiping

OH# License 50173

Licensed & Fully Insured

No Unnecessary Wall Damage

Upfront, Honest Pricing

Locally Owned & Operated

Water in the Basement Right Now? Do This First

A few minutes of the right moves can save thousands in damage. Start here, then call us.

  1. Stay out of standing water near electricity. If water is touching outlets, cords, a furnace or appliances, don’t wade in. Shut off power to the basement at the breaker only if you can reach the panel while standing somewhere dry. If you can’t, call your utility.
  2. Stop the water if you can. If a pipe has burst or a water heater is leaking, close your main water shut-off valve. It’s usually where the water line enters the house, near the meter.
  3. Stop using water if it’s coming up through a drain. Sewage or gray water rising from a floor drain means a backup. Every flush, shower or load of laundry adds to it.
  4. Check the sump pump. Make sure it’s plugged in and the breaker hasn’t tripped. If the float is stuck, gently free it. If it still won’t run, call us.
  5. Protect yourself. Sewage backups carry bacteria. Wear gloves and boots, and keep kids and pets away.
  6. Document everything. Take photos and video before you move anything. Your insurance company will ask for them.
  7. Call Northeast Plumbing & Mechanical at (216) 402-0737. We’ll find the source and stop it.

What's Flooding Your Basement?

Sump pump failure

Water pooling around the sump pit; pump silent or running nonstop.

Sewer backup

Dirty water and odor coming up from the floor drain, often during heavy rain.

Burst or frozen pipe

Water spraying or dripping from overhead; sudden pressure drop.

Water heater failure

Water spreading from the base of the tank.

Clogged floor drain

Water pooling around the drain and not draining away.

Foundation seepage

Damp walls, puddles along the edges of the floor, white mineral streaks.

How We Fix Basement Flooding

Pumping out the water is only half the job. We track down why it got in and fix that, too.

  • Emergency response. We get to you fast, stop the active leak or backup, and get your plumbing working again.
  • Sump pump repair and replacement. We repair failing pumps or install a properly sized new one, with a check valve and correct discharge line.
  • Battery backup sump pumps. A second pump that keeps running when the power goes out, which is exactly when storms hit hardest.
  • Sewer camera inspection. We run a camera through your sewer line to see roots, cracks, sags or collapses, so you know what you’re dealing with before any digging.
  • Drain cleaning and hydro-jetting. We clear clogged floor drains and main lines and flush out roots and buildup.
  • Backwater valve installation. A one-way valve on your sewer line that stops city sewage from flowing back into your basement.
  • Sewer line repair and replacement. From spot repairs to full replacement of damaged lines.
  • Burst pipe repair and repiping. We fix the break and can reroute or insulate pipes that are prone to freezing.
  • Water heater replacement. Same-day replacement when available, plus a drain pan and leak alarm if you want extra protection.

Slow or blocked drains cleared completely — kitchen, bath, floor drains, and main line..

Repair, replacement, and installation for gas, electric, and tankless water heaters.

Precision diagnostics to locate hidden leaks before they cause serious structural damage.

Camera inspection, trenchless repair options, and full excavation when needed.

Full-service commercial repairs, backflow testing, hydro jetting, and maintenance contracts.

Burst pipes, overflows, no hot water. We respond fast, day or night, with no holiday surcharges.

Burst pipes, overflows, no hot water. We respond fast, day or night, with no holiday surcharges.

Water moves fast — basements flood, drywall swells, mold starts within 48 hours. We extract, dry, and restore before damage spreads.

Annual backflow testing keeps your water supply safe and your property compliant. Certified testing, fast turnaround, filed with the city for you.

High-pressure water clears years of grease, roots, and buildup that snaking can’t touch. The deep clean your main line actually needs.

From small fixes to full system work, our licensed plumbers handle it all. One call covers whatever’s going on in your home.

Toilets, tubs, showers, and vanities — installed, repaired, or replaced. We keep your bathroom running without the mess.

Clogs, leaks, low pressure, or a sink that won’t drain right. We diagnose it fast and fix it the first time.

Installation, repair, and battery backup options to keep your basement dry when storms hit. Don’t wait for a flood to find out yours has failed.

Whole-home filtration and softening systems for cleaner, better-tasting water. We size and install the right system for your home.